SHIPPING: We ship from Orem, Utah, USA. We ask that customers allow 24-48 hours for shipping.  Even though you can shop our store 24/7, please remember our offices are only open during normal business hours Monday-Friday, 9:00 am to 5:00 pm.  We ship via USPS, UPS, FedEx, DHL.  Wholesale orders will be shipped most economical way to your door, you may also request the carrier of your choice.

MINIMUM SHIPPING CHARGE:  A minimum shipping charge of $4.95 will be applied to orders that don't meet our minimum of $25 US dollars.  

FREE SHIPPING:  is available only within the continental US.  To qualify for FREE SHIPPING, you need one of the following:

1.-Have a coupon or promotional code that specifies 'Free Shipping' as an offer.  May not be combined with other discounts or promotions.
 
2.-Outside of Utah customers, if your order total is $100.00 US or more, before shipping charges are added to the total of your invoice*. 

3.-If you are a resident in the state of Utah, and your minimum order is $75.00 US or more, before shipping charges are added to the invoice*.

*Quarterly VIP 40% coupon, monthly VIP coupons,, and any other discount or offering may not be combined with Free Shipping promotions.  Coupons may not be combined with this free shipping.  We reserve the right to cancel any coupons or promotions without prior notice to public. 

RETURNS:  All returns must be reported to our office with 15 days of receipt of  your shipment, your return package must be approved by our office.  You will received a return claim number.  Do not return product unless you have an approved claim number.  Product must be in original package, unused and in saleable condition.   a 25% re-stocking fee will be charged back to all returned orders.  We will refund your credit card, or mail a company check for the amount you paid for the item only, sorry, we cannot refund shipping charges or postage.  Special orders are nonrefundable.

DAMAGES AND SHORTAGES:  Please report any damages to the shipping company, and to our office within 5 days of receiving your shipment.  Shortages must be reported to our office within 5 working days from the time you received your shipment, we will refund your credit card for any shortages or damaged merchandise, if we are at fault.  If damage or shortage was caused by the shipping company, you will need to file a claim with the shipping company.  Allow 5-7 working days for your refund to show up on your credit card statement.   Claims might take longer if you are requesting a refund from the shipping company.

OUT OF STOCK AND BACK-ORDERS:  Our fulfillment rate is 99.9% and we ship within 24-48 hours from the time we receive your order, most of our customers want their order as soon as possible, if an item is out of stock, your order will be shipped without the item that is out of stock.  Sorry, we do not back-order, you will need to re-order the item if you still wish to receive it. 

Ammee's Babies abides by all national and international laws. We do not pay Customs, Duties or VAT on any product purchased through our website. These charges are not included in the price of our products. It is the sole responsibility of the customer to find out the laws in your own country and to pay all custom charges, duties or VAT. We will not falsify the customs document.

Ammee's Babies,LLC reserves the right to ship your order at the safest and cheapest rate possible.