SHIPPING WITHIN USA: We ship from Orem, Utah, USA. We ask that customers allow 24-48 hours for shipping. Even though you can shop our store 24/7, please remember our offices are only open during normal business hours Monday-Friday, 9:00 am to 5:00 pm. We ship via USPS, UPS, FedEx, DHL. Wholesale orders will be shipped most economical way to your door, you may also request the carrier of your choice.
SHIPPING INTERNATIONAL: We ship via United States Postal Service, (USPS), Insured Priority Flat Rate envelope up to 1 lb. for $19.95 (you will pay the same amount whether you order 1 book or 4 books, a pack of burps and bibs can also be packaged in a flat envelope). It will take 6-10 working days for USPS to deliver your order. Note: Shipping charges will not be added to your order in the shopping cart, shipping is calculated and added after we receive your order, you will receive an email with the total amount that will be charged to your card. For orders weighing more than 1 lb. please contact us via email at firstname.lastname@example.org.
MINIMUM SHIPPING CHARGE: A minimum shipping charge of $6.95 will be applied to USA orders that don't meet our minimum of $25 US dollars.
FREE SHIPPING: is available only within the continental US. To receive free shipping you will need to have a coupon or promotional code that specifies 'Free Shipping' as an offer. May not be combined with other discounts or promotions.
*Half Yearly VIP 40% coupon, monthly VIP coupons,, and any other discount or offering may not be combined with Free Shipping promotions. Coupons may not be combined with free shipping. We reserve the right to cancel any coupons or promotions without prior notice to public.
RETURNS: All returns must be reported to our office with 15 days of receipt of your shipment, your return package must be approved by our office. You will received a return claim number. Do not return product unless you have an approved claim number. Product must be in original package, unused and in salable condition. A 25% re-stocking fee will be charged back to all returned orders. We will refund your credit card, or mail a company check for the amount you paid for the item only, sorry, we cannot refund shipping charges or postage. Special orders are nonrefundable.
DAMAGES AND SHORTAGES: Please report any damages to the shipping company, and to our office within 5 days of receiving your shipment. Shortages must be reported to our office within 5 working days from the time you received your shipment, we will refund your credit card for any shortages or damaged merchandise, if we are at fault. If damage or shortage was caused by the shipping company, you will need to file a claim with the shipping company. Allow 5-7 working days for your refund to show up on your credit card statement. Claims might take longer if you are requesting a refund from the shipping company.
OUT OF STOCK AND BACK-ORDERS: Our fulfillment rate is 99.9% and we ship within 24-48 hours from the time we receive your order. Most of our customers want their order as soon as possible so if an item is out of stock, your order will be shipped without the item that is out of stock. Sorry, we do not back-order, you will need to re-order the item if you still wish to receive it.
Ammee's Babies abides by all national and international laws. We do not pay Customs, Duties or VAT on any product purchased through our website. These charges are not included in the price of our products. It is the sole responsibility of the customer to find out the laws in your own country and to pay all custom charges, duties or VAT. We will not falsify the customs document.
Ammee's Babies LLC, reserves the right to ship your order at the safest and cheapest rate possible.